Zuqo is an Engagement AI specialist with products and solutions transforming experience of both Users and Customers
Unified Routing for Voice, Text, Visual, Digital & Social Channels
Customer Summary & Journeys
Omni-Channel Experience
Work From Home Capabilities
Touchpoint, Self-Service, and Business Outcome Orchestration
Remote Supervisory Monitoring Capabilities For All Touchpoints
Dashboards
Wallboards
Historical and Real-Time Reporting
Increase Customer Satisfaction
Boost First-call Resolution Rates
Reduce Average Handling Time
Improve The Use Of Customer Self-Service Tools
Improve Contact Center Efficiency And Onboarding
Keep Customers From Leaving Your Site
Increase Ecommerce Sales
Improve Employee Engagement And Satisfaction
Assist With Process Improvements
Boost Customer Loyalty
Know Your Customer
Simplicity, Efficiency, and Productivity
Better Decision Making
Streamline Purchase Process
Fraud Detection
Customer Analytics
Self-Service
Visual, Text, and Voice Engagement
Predictive Personalized Experience
